When transferring a domain name between registrars or changing the ownership of a domain name, you will be asked to provide a Domain Authorisation code. A domain authorisation code can also be referred to as an auth code, an EPP code, or a domain password. Depending on which registrar your domain is registered through and what type of domain you have, the steps to obtain your domains authorisation code may differ. The instructions below outline how to obtain your domains authorisation code through TPP Wholesale and by using the auDA website:

My domain is registered with World Super Host

If your domain is currently registered with us, the auth code may be found within your Account Console. Follow the instructions below to obtain your auth code.

1. Log into your Account
2. Manage the domain you want to make changes to
3. Click Domain Name
4. The auth code will be displayed beneath the heading EPP Password Information
5. If you have a .au domain, you will need to click on View, located next to Current domain password (Auth-Info) in order to see your auth code

Domain auth code not visible within the Console

Depending on the type of domain you have registered, the domain auth code may not be visible within the Console. If you have access to the Console and have followed the steps above but cannot locate your domain auth code, please contact our support team for assistance. We can organise to have the domain auth code emailed to the admin email contact listed in your domains WHOIS contact details.

If you do not have access to the Console but require your auth code, you may request to have it emailed to you by completing our domain name password recovery form, attached to this article. Please note that you will need to supply accompanying documentation with this form to prove that you are in fact the domain owner.

My domain is not registered with World Super Host

.au domain name (com.au, net.au, org.au)

If you own a .au domain name, you may use the instructions below to get the auDA to email the domain auth code to the registrant email address listed in your domains WHOIS contact details.

1. Visit http://admin.auda.org.au/passwordMail/PasswordMail
2. Type the domain name for which the auth code is required into the Domain Name text field
3. Click [Query]. The auDA auth code recovery service will display the Registrar of Record, the Registrant Name, and the Contact Email for the domain
4. Click [Email] to have the auth code sent to the contact email address. If this email address is not correct, contact that Registrar of Record to request assistance

Generic TLD domains (com, net, org, biz)

To recover the auth code for a gTLD domain, contact the registrar of record for that domain for assistance. To find the registrar for a given gTLD:

1. Visit http://who.is/
2. Follow the onscreen instructions to perform a look up against your domain
3. The results from the WHOIS look up will display the current registrar for your domain